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Better Service and Offer

We understand you are still under contract and cannot subscribe to our services at this time. When you’re ready to try our service, we’ll always be thrilled to serve you!

In order to better understand your current needs, we invite you to complete the questionnaire below. Your participation will help improve how we promote our products/services to you. Thank you.
Personal Information Collection Statement for Newsletters

  1. We, Hong Kong Broadband Network Limited (“HKBN”), collect and hold your personal data in accordance with HKBN’s Personal Data & Privacy Policy Statement （www.hkbn.net/new/tc/privacy-policy.shtml）.

  2. We would like to keep you updated on the activities, products, services and privileges on offer – whether you are our existing or past customers, or if you have subscribed to our newsletters, promotions and offers. We intend to collect and use your personal data (your name and contact details including the email address(es), and phone number(s) and address(es)) made known to us for direct marketing of our activities, products, services and privileges, including our offers, gifts, discounts, benefits, customer loyalty programs, information relating to telecommunications and internet network services, as well as activities, products, services and privileges of our subsidiaries, associated and/or related company(ies) and business partners, including consumer products and services; shopping and dining; living, leisure and entertainment, recreation; financial, investment, banking and credit cards; transportation and travel; education; telecommunications; and non-profitable services including solicitation of donations sought by charitable organizations. We may also collect other data such as your preference and interests, your IP addresses, cookies and behavioural information including your usage behaviour of our Services and Platforms, browsing preference, touchpoint interaction, response to advertisements, etc. We may combine these data with your other data to enhance your experience and our provision of personalised information on our products, services, promotions and offers

  3. We will not transfer your personal data to third parties except as described in paragraphs 3 and 4 of our Personal Data & Privacy Policy Statement.

  4. You have the right to request access to and the correction of your personal data held by us. Please refer to paragraph 9 of our Personal Data & Privacy Policy Statement .

For the avoidance of doubt, if you have previously agreed to our use of your personal data for direct marketing, we will continue to follow your previous preference unless you withdraw your consent by notifying us.